Privacy Policy

Your privacy is very important to Garden Organics. We take care in ensuring that your personal information is handled with care and is not given to any other 3rd party unless it is essential in fulfilling your order.

Information collection

In the course of providing this website for your use we only collect personal details necessary to provide you with our products and services.

Garden Organics only collects information whenever you supply us with personal details either in person, by phone, fax or online. These details may include your name, address (postal and email), telephone number, and credit card details.

Our website does not store cookies on your computer, although cookies are used in a transient manner during your visit to our website so that we can provide dynamic functionality such as remembering what you have placed in your shopping cart. Cookies can track the way people use a website and visitors who have registered with a website; they do not personally identify individuals.

Whenever you provide personal details the information is encrypted (securely coded) during transmission between your computer and our web server. Your credit card information is stored in an encrypted form in our database and only accessible by an authorised and appropriately authenticated Garden Organics staff member, including a double log in process.

How we hold information

Information that we collect about you is only held as long as it is needed in order to provide you with the products and services required, or until our legal obligation to hold information ends. We are legally required to keep records of all transactions that involve payment to us for seven years. We store such records securely, and they can be accessed only by authorised staff.

Garden Organics distributes newsletters and other communications in print and electronic form from time to time. Recipients may choose to have their names and addresses removed from the distribution of one, several or all of these publications.

We will not give your personal information to any outside organisation for marketing or other purposes unless you permit us to do so. We may, however, be legally obliged to provide information about you in certain circumstances.

From time to time our website will include links to other websites. We include these as a service. This does not mean that we endorse any or all of the content that appears on linked sites. Linked websites are not covered by this privacy policy. You will need to refer to linked sites for information about their privacy policies.